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Search guides and how-tos — or ask Aria, our AI assistant, anything.
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3 guides
Getting started
Sign up, set up your workspace, and invite your team.
3 guides
Aria AI agent
Train, ground, and deploy Triaage's autonomous AI agent.
Meet Aria, your AI assistant
What Aria can do, how she's grounded, and where she shows up.
Train Aria on your business
Feed Aria your SOPs, policies, and knowledge so her answers stay on-brand.
Guardrails & autonomous mode
Set escalation rules, tone, and when Aria is allowed to act on her own.
4 guides
Workflows & SOPs
Decision trees, SOPs, knowledge vault, and automations.
Building decision trees
Turn complex policies into branching workflows your agents and Aria can execute.
Using the Knowledge Vault
Centralize policies, FAQs, and product docs in one searchable place.
Create SOPs from documents
Drop a PDF or paste a policy — Triaage drafts a runnable SOP in seconds.
Scheduled & event automations
Trigger emails, tags, and AI actions on a schedule or on events.
3 guides
Inbox & channels
Email, embeds, and live conversations.
5 guides
Integrations
Connect Gmail, Outlook, Aircall, HubSpot, Resend and more.
Connect Gmail
Sync inbound and outbound mail through your Google Workspace account.
Connect Outlook / Microsoft 365
Sync mail through Microsoft 365 with OAuth.
Connect Aircall
Pull call logs and trigger Aria on inbound calls.
Connect HubSpot
Two-way sync of contacts and deals.
Connect your own Resend account
Send transactional and automated email from your verified Resend sender.
3 guides
Developer & API
API keys, webhooks, embeds, and custom integrations.
3 guides
Admin & billing
Roles, permissions, billing, and workspace settings.
3 guides
Security & privacy
Data handling, compliance, and account security.
3 guides
Troubleshooting
Fix common errors and recover from issues.